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About Emerald Auto Services
In the garage business some promise the earth but overcharge and under deliver, and those who know their stuff and over-deliver.
We are the latter – using experienced technicians to diagnose and fix your vehicle's problems at a highly competitive price.
Our Affiliations
Trust My Garage
We are a member of ‘Trust My Garage’, a customer reassurance scheme financially backed by The Independent Garage Association (IGA).
It ensures that we comply with a strict code of practice, and deliver high standards of skill and personal service – www.trustmygarage.co.uk.
Retail Motor Industry Federation
We are also a member of the Retail Motor Industry Federation.
This allows us to ensure that we conform to changes in legislation, market place expectations, and deliver high quality and value for money service - www.rmif.co.uk.
How we work
As drivers, most customers have a rough idea of what’s wrong with their vehicle when they bring it in.
However, they must speak with one of our qualified technicians who will explain in detail what the problem is, how it can be rectified, and the approximate time and cost involved.
Also, additional issues may be found during the repairing of the vehicle. Should this occur, the Garage Manager will keep the customer updated as to the extra time needed and any extra cost which may be involved.
Our Ethos
We may be a small local garage, but we can cover practically the entire range of garage work from M.O.T. to an engine rebuild.
Our ethos is to deliver quality work at fair prices, to be as honest and helpful as we can, and to strive to make things as simple as possible for our customers.
We guarantee to treat every customer the same, be it a member of the public in for a one-off MOT test, or a large company with a fleet of vehicles. Contact us to learn more or book your MOT test today.
